Electrical faults and outages

Do you have a breakdown in your energy supply?

Are you without power and don't know what to do? Find everything you need to get it back.

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The map below shows all the power outages due to scheduled maintenance work and faults in the grid. The data include the number of customers affected by outage and the estimated repair time from the moment the fault is reported.

You can also find out if your supply is affected by an interruption by consulting our private area in "Your supplies" section.

The aim of this map is to provide information to users who may be affected by supply interruptions. The power cuts or programmed works in the network are located in points of the map that are indicative. Their representation is made in an approximate way on the affected area which will vary according to the configuration of the network. Service restoration is carried out in a staggered manner, which is why the expected date of restoration always refers to the total resolution of the incident.

Have you lost the power at home?

It is important to know howwhat to do when you have a power outage at home and what solutions there may be. In any case, and in the event of a network blackout, it is good to keep some recommendations in mind.
Registration to the notification service for scheduled outages

If you own of one or more supply points connected to the e-distribución network and you are interested in receiving information about planned outages, you can subscribe to our notification service.
Search for scheduled outages

Find out about scheduled outages in your area and wether they may affect you.
Report a dangerous situation

We will avoid an accident and we will be able to better maintain the good condition of the electrical network. Here you will find a form to generate the notice, pointing out the problems you detect.
What causes an incident on the network?

Breakdowns are unforeseen situations - always beyond our control - that can occur in your installation (in your home, office, in the community where you live, etc.) or in the distribution network itself.
How to act in dangerous situations?

Discover how you have to act in a dangerous situation, since they pose a risk to people, and can cause damage derived from electric current, burns, falls, blows, etc.