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From our "Help online" we will guide you to find the answers to any questions you may have.
Contact
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Phone numbers
Here you have our free General Customer Service telephone number available so you can call us about any matter you need and direct telephone numbers for cases of breakdowns, energy fraud and new supplies request.
General customer enquiries
Customer Services (From Spain)
900 878 119
Customer Services (from outside Spain)
+34 937 061 513
To report a fault
Andalusia, Extremadura, Murcia, Castile la Mancha and Ceuta
900 850 840
Aragón, Castile-León, Galicia, Navarre, La Rioja and Valencia
900 848 900
Balearic Islands
900 849 900
Canary Islands
900 855 885
Catalonia
800 760 706
To report suspected fraud
Fraud Line
800 760 220
To request a new supply point
Call Centre New Supplies
900 920 959 | Lines open: Monday to Friday from 8 am to 6 pm (new supply points only)
If you have a query about Self-consumption
Self-consumption Consultation Service
900 920 974
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