Contact

Do you want to contact us?

Chatbot

You can resolve your questions and manage breakdowns quickly, efficiently, and without a single call, simply by using this chatbot iconicono chatbotat the bottom of the page.

✅ Submit a breakdown report in seconds
✅ Easily check the status of an open report
✅ Notify us of any dissatisfaction with a scheduled job

 

No phone lines, no waiting, and no hassle.
Talk to our chatbot and manage whatever you need right away!

Phone numbers

 

Here you have our free General Customer Service telephone number available so you can call us about any matter you need and direct telephone numbers for cases of breakdowns, energy fraud, and new supplies requests.

General customer enquiries

Customer Services (From Spain)
900 878 119
Customer Services (from outside Spain)
+34 937 061 513

To report a fault

Andalusia, Extremadura, Murcia, Castile la Mancha and Ceuta
900 850 840
Aragón, Castile-León, Galicia, Navarre, La Rioja and Valencia
900 848 900
Balearic Islands
900 849 900
Canary Islands
900 855 885
Catalonia
800 760 706

To report suspected fraud

Fraud Line
800 760 220

To request a new supply point

Call Centre New Supplies
900 920 959 | Lines open: Monday to Friday from 8 am to 6 pm (new supply points only)

If you have a query about Self-consumption

Self-consumption Consultation Service
900 920 974
 
 

Download edistribución app

and take all the services from your PC to your mobile phone

Download on the App Store  Disponible en Google Play
 

>