Accessibility e-distribución

Our website, now more accessible

AENOR accessibility seal

On this page, we explain how we work to make the e‑distribución website accessible, what criteria we apply, and how you can ask for help if you encounter any difficulties.

Our commitment to accessibility

We have designed and developed the e‑distribución website following international accessibility criteria, so that anyone can use it, including those with some type of disability.

Our goal is for the content to be understandable, navigable, and usable for all users.

Accessibility measures applied

To improve the accessibility of the website, we have prioritised the following aspects:

  • Clear links: the links explain their destination and warn if a new window will open or if it is a downloadable file.
  • Content structure: the pages are organised with headings that facilitate understanding and navigation.
  • Accessible tables: data tables include headers and labels that allow them to be read correctly with screen readers.
  • Text size adjustment: you can change the font size and the content adapts correctly to the screen.
  • Viewing without styles: if the browser does not support style sheets (CSS), the content remains visible and understandable.

Applied technology

The website complies with levels A and AA of the UNE EN 301549:2022 standard, equivalent to the W3C Web Content Accessibility Guidelines (WCAG) 2.1.

In addition:

  • We use cascading style sheets (CSS) to separate content and presentation.
  • We apply HTML standards that guarantee a correct content structure.

Browser compatibility

The website is generally compatible with:

  • Current and previous versions of Chrome, Firefox, Edge, Safari, Opera, and Internet Explorer.

Accessibility exceptions

Some content may present accessibility difficulties, especially:

  • Non-HTML documents, such as downloadable office files.

We are committed to providing accessible versions of these documents to anyone who requests them.

Need help?

If you need help related to the accessibility of the website or encounter difficulties accessing any content:

  • Write to us at edistribucionweb@enel.com.
  • Please provide the URL of the affected content so we can analyse it and provide a response.

Accessibility certification

The e‑distribución website has an accessibility certificate issued by AENOR, which endorses compliance with the indicated criteria.