If you wish to provide your electric meter reading, you can do so by providing the following information. In any case, if you already have a smart meter, you will benefit from the advanced technology that it assumes with respect to the accuracy in the measure, which has repercussions on an accurate invoicing based on your automated meter management system.
What is required?
It must be a low voltage supply (contracted power up to 15 kW, both without time discrimination) that is valid, that does not have self-consumption, that does not have maximum and that the new tariff follows the 2.0TD
If you don't have these requirements, you must call the commercial telephone number 900 878 119
In order for the readings provided to be used in your next bill, it is necessary to communicate them within the period stipulated in R.D. 1718/2012. In any case, it is best to do so within 7 days before the date of issue of the next bill. Use your last bill issued as a reference, taking the end date of the billed period that appears in the information on your electricity consumption. You should check whether your billed consumption is monthly or bimonthly to correctly estimate the date of your next bill, so that your reading provided is more effective.
Please have the following information at hand
We will ask you to provide us with some information included in your bill, such as your access contract number (called ATR contract for its acronym in Spanish) and the CUPS, which it's the number identifying your supply point.
