Inspection of link installations / Verification - measurement configuration
Please send your technical enquiries here
What is this service for?
On this page, you can submit technical queries regarding service connections and metering equipment configuration.
What can you submit technical queries about?
You can write to us regarding topics including:
- Centralisation upgrades.
- Meter locations and indoor authorisations.
- Contract registrations rejected due to deficiencies in the connection installation.
- Isolation requests for customer maintenance works.
- Inconsistencies in equipment serial numbers.
- Metering equipment configuration.
How will you receive a response?
We will reply to the same email inbox you sent your query from.
If we need more information, we will ask you for further clarification.
Select your geographical area and write to the corresponding inbox:
*Details of the municipalities associated with each mailbox in the following downloads
Geographical areas served by previous mailboxes
List of checks carried out during inspections
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Self-consumption checklist
Checklist for inspections of self-sonsumption connection facilities
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Low-voltage consumption checklist
Checklist for inspections of low-voltage consumer connection facilities
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Medium-voltage consumption checklist
Checklist for inspections of medium-voltage consumer connection facilities
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BARCELONE NORTH
Consultas.InstalacionEnlace.BarcelonaNord@enel.com
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BARCELONE SOUTH
Consultas.InstalacionEnlace.BarcelonaSud@enel.com
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GERONA / WESTERN MARESME / EASTERN VALLÉS
consultas.instalacionenlace.vallesmaresmegirona@enel.com
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LAS PALMAS DE GRAN CANARIA
Consultas.InstalacionesEnlace.LasPalmasGC@enel.com
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SANTA CRUZ DE TENERIFE
Consultas.InstalacionesEnlace.Sta.Cruz.Tfe@enelcom
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SEVILLE NORTH
Consultas.InstalacionEnlace.Sevilla_Norte@enel.com
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SEVILLE SOUTH
EquiposComplejosSur@enel.com